Operational living

Advice on pre-letting prospects and market rent

Advice on statutory duties

Arranging an EPC (Energy Performance Certificate)

Marketing and advertising

Conducting viewings

Negotiating offers and terms

Conducting references and Right to Rent checks

Preparation of tenancy and other documentation

Membership of the Tenancy Deposit Scheme*

Inventory preparation, check-in and check-out*

Arrangements for electric and gas safety records

Cleaning arrangements*

Transferring the utilities

Dealing with ongoing receipt of rent

Payment of invoices

Submitting statements of account to the landlord

Attending to day-to-day maintenance including repairs

Carrying out property visits

Preparing and servicing notices*

An initial audit of the building’s condition, contracts, insurances and outgoings

Ongoing legal, compliance and tenant issues

Risk assessments management for all building aspects

Fire Risk assessments management

Health and safety management

Advising on relevant legislations i.e. Building Safety Act, Fire Safety Act and all relevant building legislation

Management of building and scheme operational expenditure

Payment of all scheme and block invoices

Stakeholder and resident liaison including attendance at meetings

Create and administer separate client trust bank accounts for the service charges and operational expenses

All financial reports and accounting services including operational budgets

Maintenance of financial and legal records

Management of all day-to-day maintenance including mechanical and electrical for the estates' portfolio

Regular inspections and ensuring all works are carried out according to specifications

Management of communal resident facilities including gyms, social spaces, residents lounge and liaising with any 3rd party specialist operators

Procuring and managing on-site teams

Creation and curation of onsite community through resident events and communications

Provision of resident app for management of community and reporting of maintenance